Privacy Policy.

1. Overview

CityQlo ("we", "us", or "our") operates as a real estate advisory platform. We are committed to protecting your personal privacy. This Privacy Policy details how we collect, use, and safeguard personal information submitted by visitors on our website or through our consulting channels.

2. Information We Collect

We only collect information that you voluntarily provide to us when booking a consultation or inquiring about listed developments. This includes:

• Identity Information: Full name, client role (e.g., OFW, investor, PH professional).
• Contact Information: Email address, mobile telephone number, Viber / WhatsApp credentials.
• Preference Data: Project preferences, budget parameters, and notes on your specific property goals.

3. Viber and WhatsApp Communication

Given the standard communication methods within the Philippine real estate market, we frequently coordinate consultations via Viber or WhatsApp. By providing your mobile telephone number, you consent to receive direct coordination messages from our accredited advisors regarding your property inquiries.

4. How We Use Your Data

We utilize collected information strictly to deliver personalized real estate advisory:

• To verify eligibility and matches for specific condominium projects.
• To compile and send custom cash-flow breakdowns and spreadsheets.
• To facilitate communication with developers like DMCI Homes on your behalf.
• To prevent website spam and secure our digital infrastructure.

5. Data Retention & Protection

Your data is securely stored on databases managed by our database partners (Supabase) under strict access controls. We maintain records only for as long as is necessary to support your property discovery process. We do not sell or lease your personal information to third-party marketing companies.

6. Your Rights

Under the Data Privacy Act of 2012, you hold the right to request access to your stored personal data, request corrections to erroneous entries, or request the deletion of your lead records from our systems. If you wish to execute these rights, please email us directly at hello@cityqlo.com.